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Eidok Business Pages

Effective: 28 September 2026

Eidok Business Pages

Your brand’s home on Eidok — where customers discover you, trust you and buy from you.

An Eidok Page is the official presence of a business, brand, shop, organisation, cause, creator or public figure. Pages let you publish updates, showcase and sell products, share offers and jobs, collect reviews, host events, go live and talk to customers — all from one place. This guide explains what Pages can do, how to get the most out of them, and the rules every Page owner and admin agrees to. It forms part of our Terms of Service.

In short

  • Pages are for real businesses, organisations, creators and public figures, created by adults who are authorised to represent them.
  • Pages can post, sell, run offers and jobs, collect reviews and create events.
  • Metanoz websites can connect in one click and keep products and blog posts in sync automatically.
  • Be honest with customers, follow our rules and the law, and keep your Page secure.

Contents

  1. What a Page can do
  2. Who can create a Page
  3. Setting up your Page
  4. Names, usernames and branding
  5. Selling from your Page
  6. Connecting a Metanoz website (Eidok Link)
  7. Verification
  8. Content and promotion rules
  9. Your responsibilities to customers
  10. Admins, ownership and security
  11. Growing your Page
  12. Enforcement and appeals
  13. Contact

1. What a Page Can Do

ToolWhat it is for
Posts, photos and videosShare news, launches, behind-the-scenes and announcements with your followers
Reels and storiesShort, engaging videos that can reach people who do not follow you yet
Live videoProduct demos, Q&A sessions and events in real time
StoreList products with photos, prices and stock status; they also appear in the Marketplace
OffersPromote discounts and special deals
JobsAdvertise vacancies and receive applications
EventsOrganise launches, sales, workshops and meet-ups
BlogsPublish articles, guides and news that can be found on search engines
ReviewsLet customers rate and review your products and business
Call-to-action buttonSend people to your website, shop or contact details (for example “Shop Now”)
Page adminsManage the Page with your team

2. Who Can Create a Page

  • You must be at least 18 years old.
  • The Page must represent a real business, brand, organisation, cause, creator or public figure, and you must be authorised to represent it.
  • Fan pages, tribute pages and parody pages are allowed only if they clearly say they are unofficial.
  • You must not create a Page to impersonate, mislead or avoid a previous enforcement action.

3. Setting Up Your Page

  1. Open Pages from the menu and choose Create Page.
  2. Add your Page name, username and category.
  3. Upload a clear logo as the profile picture and an attractive cover photo.
  4. Write a short, clear description of what you do.
  5. Add your website, phone number and location so customers can reach you.
  6. Set up your call-to-action button.
  7. Publish your first posts and products, then invite people to like your Page.

4. Names, Usernames and Branding

  • Use your real business or brand name. Do not include misleading claims, unnecessary symbols, excessive capital letters or keywords stuffed into the name.
  • Do not use another company’s name, logo or trademark without permission.
  • Your username forms your Page address (for example eidok.com/pages/yourbrand). Choose something short and recognisable.
  • If you change your Page’s name, the new name must still represent the same business or organisation.

5. Selling from Your Page

  • Products listed on your Page appear in your Page store and in the Eidok Marketplace.
  • All products must follow the Marketplace Policy, including the list of prohibited and restricted items.
  • Use real photos, honest descriptions and real prices.
  • Respond to customer messages and questions promptly.

6. Connecting a Metanoz Website (Eidok Link)

If your online shop is built on the Metanoz website platform, you can bring it to Eidok in one click.

6.1 How it works

  1. In your Metanoz dashboard, open Eidok Link in the sidebar. Only the owner of the website can use it.
  2. Eidok opens and asks you to confirm. You can connect to your existing Eidok account or create a new account for your shop.
  3. Your Eidok Page is created with your shop’s name, logo, website, phone and address.
  4. All your active products and published blog posts are added to your Page, the Marketplace and your followers’ feeds.
  5. You can set a password so you can sign in to Eidok directly from any device.

6.2 Automatic sync

  • New products appear on Eidok automatically.
  • Changes to titles, descriptions, images and prices are updated automatically.
  • Products that are unpublished or removed from your website are hidden on Eidok.
  • If your website subscription expires, synced products are hidden until it is active again.

6.3 “Buy Now”

Each synced product shows a Buy Now button that takes shoppers directly to that product on your website, where they place the order and pay. You remain fully responsible for orders, payments, delivery, returns and customer service. Links carry an Eidok tag (utm_source=eidok) so your website analytics can show how many visitors came from Eidok.

6.4 Disconnecting

You can disconnect your website at any time from the Eidok welcome page. Synced products and blog posts are then hidden. Your Page and account remain until you delete them, and you can reconnect later.

7. Verification

Eidok may add a verification badge to Pages that represent notable or authentic businesses, organisations and public figures. Verification confirms authenticity; it is not an endorsement of products or opinions. Buying, selling, faking or implying verification you do not have is prohibited, and we may remove a badge if a Page changes its purpose or breaks our rules.

8. Content and Promotion Rules

  • All Page content must follow our Community Protection Guidelines.
  • Truthful advertising: no false or misleading claims about prices, discounts, stock, results, health benefits or endorsements.
  • Contests and giveaways must have clear rules, must not require payment to enter, and prizes must actually be awarded.
  • No fake engagement: do not buy likes, followers or reviews, or use automation to fake activity.
  • No spam: do not repeatedly post the same content, mass-tag people or send unsolicited promotional messages.
  • Respect intellectual property: use only content you own or have permission to use.
  • Regulated industries (such as health, finance and education) must comply with the laws that apply to them.

9. Your Responsibilities to Customers

  • Honour the prices, offers and terms you publish.
  • Deliver what you sell, on time and as described.
  • Have a clear return and refund policy, and respect customers’ legal rights.
  • Respond to questions and complaints within a reasonable time.
  • Protect customers’ privacy: use their information only to serve them, and never publish it.
  • Comply with consumer protection, tax, licensing and other laws that apply to your business.

10. Admins, Ownership and Security

  • The person who creates a Page is its owner and is responsible for everything published on it, including by other admins.
  • Only add admins you trust, and remove admins who no longer work with you.
  • Keep admin accounts secure with strong passwords and two-factor authentication where available.
  • Pages may not be sold, bought, rented or transferred for money without our permission.
  • If you lose access to your Page, contact us with proof that you represent the business.

11. Growing Your Page

  • Post consistently — a few quality posts a week works better than many low-quality ones.
  • Use reels to reach new people; show your products in action.
  • Go live for launches and Q&A sessions.
  • Answer every comment and message — fast replies build trust.
  • Collect reviews from happy customers.
  • Write blogs that answer customers’ questions; public blogs can bring visitors from search engines.
  • Boost your best posts where boosting is available.

12. Enforcement and Appeals

We may limit, unpublish or remove Pages, remove admins, remove verification, disconnect synced shops and disable accounts that violate this policy, our Terms or the law — including Pages that impersonate others, mislead customers, sell prohibited items or repeatedly receive valid complaints. If you believe we made a mistake, contact us at eidokoffice@gmail.com and we will review the decision.

13. Contact